Are you considering using training as a good tool to drive change, and wondering if it really is worth the time and money?
A change process first of all requires management endorsement and continuous communication. In addition, training may be a good tool. Based on 10 years of experience with international companies on changes in mindsets, knowledge, processes and systems, three key success criteria have emerged. With these in place, you will normally pick-up and overcome all smaller challenges, which may occur in the change process.